AI Solutions

Conversational agents and workflow automation

Configure conversational behaviour, business knowledge, requests and human handover paths.

Backed by TACA

Overview

From business needs to a published agent

  • Input
  • Rule / logic
  • Human
  • Output
  1. 01Input
    Create

    Define a use case

  2. 02Rule / logic
    Teach

    Build a structured playbook

  3. 03Human
    Test

    Test conversations

    ✓ Tested before publishing
  4. 04Output
    Publish

    A website-facing agent

TACA's Create → Teach → Test → Publish workflow. Product material also describes bilingual interaction, human escalation and usage monitoring.
01

Approach

TACA's Create → Teach → Test → Publish workflow provides the product reference. Customer agents and sales automation have different evidence and development statuses, so they are not presented as one uniform deployed system.

Evidence and status

Backed by TACA

Supported by TACA and owner-described customer work

A publicly described product.

Talk to us about the problem.

Start with the workflow, your constraints and what a successful implementation should achieve.